Last updated: December 30, 2024
This Privacy Policy describes how Bilez Tech LLC (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or interact with us in any other way regarding our Services. The term “you” refers to the user of the Services, whether a customer, website visitor, or any other individual whose information we collect under this Privacy Policy.
Please review this Privacy Policy carefully. By using or accessing any of our Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, with the “Last updated” date updated accordingly, and we will take other actions as required by applicable laws.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from various sources. The type of information we collect and how we use it depends on your interactions with us.
In addition to the specific uses outlined below, we may also use the information we collect to communicate with you, enhance our Services, comply with legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The personal information we collect depends on how you interact with our Site and Services. When we refer to “personal information,” we mean information that identifies or is linked to you. Below are the categories and types of personal information we may collect:
Information We Collect Directly from You
The information you directly provide us through our Services may include:
- Contact details: Name, address, phone number, and email address.
- Order information: Name, billing address, shipping address, payment confirmation, and contact information.
- Account information: Username, password, security questions, and other details used to secure your account.
- Customer support information: Data you provide when contacting us, including messages or requests via the Services.
You may choose not to provide certain information, but doing so may prevent you from accessing certain features of the Services.
Information We Collect about Your Usage
We may automatically gather information about your interactions with the Services (“Usage Data”). This can include device details, browser information, network connection data, IP address, and other details regarding how you use our Site and Services. This information may be collected via cookies, pixels, and similar technologies.
Information We Obtain from Third Parties
We may receive information about you from third parties, such as:
- Companies that support our Site and Services (e.g., payment processors).
- Vendors or service providers who collect information on our behalf, such as Shopify.
- Third parties who may automatically collect information via tracking technologies when you interact with our advertisements or communications.
Any third-party information we collect is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for several purposes, including:
- Providing Services: To fulfill our contract with you by processing payments, fulfilling orders, and managing your account.
- Marketing and Advertising: To send marketing communications (via email, text, or postal mail) and display relevant ads.
- Security and Fraud Prevention: To detect and address potential fraud, illegal activity, or security issues.
- Communication and Improvement: To respond to customer support inquiries and enhance our Services.
Cookies
We use cookies to enhance your experience on our Site, remember preferences, conduct analytics, and improve interaction with our Services. You can adjust your browser settings to reject or delete cookies, but this may impact your user experience.
How We Disclose Personal Information
We may disclose your personal information to third parties under the following circumstances:
- Vendors or service providers performing services on our behalf (e.g., IT management, payment processing).
- Business and marketing partners.
- Affiliates or corporate group entities.
- During business transactions such as mergers, acquisitions, or bankruptcy, or as required by law.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe we have collected information about your child, please contact us to request its deletion.
Security and Retention of Your Information
We take reasonable precautions to protect your personal information, but no system is completely secure. We retain your information as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have rights to access, delete, correct, or manage your personal information. You can also withdraw consent for certain data processing activities.
Complaints
If you have concerns about how we process your personal information, please contact us. If you are not satisfied with our response, you may reach out to your local data protection authority.
International Users
We may transfer, store, and process your personal information outside of your home country. If we transfer data from Europe, we will follow recognized mechanisms such as the European Commission’s Standard Contractual Clauses.
Contact
For any questions or to exercise your rights regarding your personal information, please contact us at:
Email: info@bileztechllc.us